Self Help and Care

As well as the care we provide at our practice, there are other local NHS services you can contact for free health advice, information or treatment such as NHS 111 Wales.

If you are unsure about your symptoms or how to treat yourself, you can visit the NHS 111 Wales website and use the NHS 111 symptom checker for advice on conditions, treatment, and further prevention. This will ensure you are seen at the right place first time.

If you have a medical problem that cannot wait until the surgery routinely opens, call 111 OR In life threatening Emergencies such as severe bleeding, collapse, unconsciousness and severe chest pains CALL 999 IMMEDIATELY

Choose Pharmacy

Your Pharmacist can provide confidential NHS advice and free treatment on a range of common ailments without you having to make an appointment to see your GP.

How does it work?

If you visit a pharmacy and have a common ailment you can ask the pharmacist for advice. The pharmacist may ask if you wish to register for the service. Registering means the pharmacist may supply you with the medicine you need free of charge.
You may need to show the pharmacist some form of identification before you can use the service but this will depend on whether you know the pharmacist.
The pharmacist will check your details against the NHS Wales Welsh Demographic Service to confirm that you are registered with a GP Practice in Wales.
You don’t have to make an appointment. You can go along at a time that suits you.
Your consultation will always be with a qualified pharmacist and will take place in a confidential area within the pharmacy.
If your pharmacist agrees that you need a medicine or product to treat your symptoms they may give it to you free of charge.
If you do not wish to register with the service the pharmacist will provide you with advice but will not be able to supply any free medicine.

Who is the service for?

You can use the service if you live in Wales and are registered with a GP Practice.

You will still have to go to your GP if:

Your pharmacist suggests that you should, or
You need a medicine that you can only get on prescription from your GP.

What does the service offer?

You will receive advice and free treatment from your community pharmacist for common minor illnesses and ailments such as:

indigestion	nappy rash	mouth ulcers	vaginal thrush
constipation	colic	cold sores	oral thrush
diarrhoea	chicken pox	acne	scabies
piles	threadworms	dry eye	ingrowing toenails
hay fever	sore throat	dermatitis
head lice	athlete’s foot	verruca
teething	eye infections	back pain